Quality - ISO 9000

The University Library System has chosen to develop and maintain in conformity a Quality Management System according to standard ISO 9001:2000.
Management  and organization of the whole structure has been revised critically: every process is constantly analysed and checked with the objective of improving performance and increasing user satisfaction.

In March 2005  the University Library System was accredited.

Contacts

Statistics and Quality
Via Verdi, 8 - 38122 Trento
tel. +39 0461 283033
fax +39 0461 282910